Frequently Asked Questions
Products Frequently Asked Questions
What is a generic drug?
Wikipedia gives the following definition: “Generic drug (pl. generic pills, short: generics) is a drug which is made and distributed without a brand name. A generic drug must contain the same active components as the original formula. In most cases, it's considered bioequivalent to the brand name counterpart with respect to pharmacokinetic and pharmacodynamic properties. By extension, therefore, generic drugs are assumed to be identical in dosage, strength, route of administration, safety, efficiency, and intended use.”
Does a generic medicine differ from a brand name drug?
Not very much, really. But there's a difference, of course. To see the difference understandably we have made a table:
Comparison |
Result |
Details |
| Active ingredient | same | Whether a manufacturer produces brand name drugs
or generic drugs, the standards are the same. The ingredients are the
most significant part. The component in the drug that helps to cure
you or makes you feel better is named the "medicinal" or active
ingredient. While both generic and brand pills must have the same quantities
of best quality medicinal ingredients, other components may also be
in drugs. |
| Effect | same | Because the active ingredient is the same, the
effect made by the generic pills and the brand name pills is the same. |
| Name | different | Generic medicaments can't be manufactured under
the brand names because this is a infringement of copyright case. Generics
are commonly named by their active ingredient names. |
| Color | different | The color of a pill is also a copyright of a brand
company, so the color of generic pills is different from the colorl
of the original brand pills. |
| Shape | different | Shape of a pill is a copyright of a brand too,
so the shape of generic pills is different from the shape of the original
brand pills. |
| Price | different | Generic medicaments are considerably cheaper than
the brand name pills. |
Why are generic pills cheaper than the brand name pills?
The primary reason for the minimized price of generic medications is that the creation (innovation and development) of the generic drug runs at much more lower cost and therefore a lower price can be provided and still keep profitability.
Manufacturers of generic pills are primarily able to avoid the following 3 things that brand name pharmaceutic companies have:
- costs related with the research and development of the drug;
- costs related to getting regulatory approval (i.e. proving safety and efficacy of a drug);
- marketing and advertising costs.
First, Generic drugs manufacturers don't have the cost of drug discovery but alternatively they reverse-engineer existing brand name drugs to make it possible for them to manufacture bioequivalent variants.
Second, generic drugs manufacturers don't have the weight of proving the safety and efficacy of the drugs by clinical trials - instead, generic pills manufacturers must only prove the generic drug’s bioequivalancy to the existing brand name drug.
Third, pharmaceutic companies have the large benefit of the marketing and promoting that goes into advertising the new drug. The brand name pill has to prove itself in the eyes of the consumer, generic ones doesn't have to. The drugs that generic producers are selling have been on the market for typically a decade or even more and don't demand extra advertising. For the same reason, generic drugs manufacturers also don't give away sampling doses to advertise the products. The huge research, development and marketing costs obtained by the large pharmaceutic companies in innovating a new drug to the market is often mentioned as the cause for the high cost of new agents - they want to recover these costs before the patent expires. Generic drug manufacturers don't get these costs, with bioequivalence proving and manufacturing costing relatively little, are able to charge significantly less than the brand name pills.
Where are the pills you provide shipped from?
The pills we provide are made by Indian manufacturers. To be sure that our full product list is available, the orders are sent out directly by the manufacturer. Generally it takes about 2 weeks for an order to be delivered to any location but in extraordinary cases it may take up to 3 weeks.
Are your pills Food and Drug Administration (FDA) approved?
Since the medicaments we offer are made in India they are approved by the Indian Food and Drug Administration. Our drug manufacturers execute a series of tests, both during and after production, to show that every pill meets the requirements for that production.
What is the difference between the "Soft" and "Regular" pills? My order was for “soft” tabs but the drugs I got are hard!
“Soft” and “regular” are only terms describing the technique of use. Soft pills are meant for sublingual administration. They're placed under the tongue till they dissolve. Regular pills are taken with water. Both “soft” and “regular” pills are hard in their consistency.
Ordering Process
Is your site secure?
Confidentiality
All the information you provide is confidential and is not passed to any third parties.
On our internet site, you fill in a form to purchase your medicines. Your personal information is used for the delivery of the goods you order and for orders confirmation message. This information may also be used to contact the client if needed. The information is not used for any junk e-mail or promotional messages.
Security
Our stuff doesn't have any access to the clients credit card information. Customer support operators can see only the last 4 digits of your credit card in the database.
All the data from the “checkout page” is directly transmitted to the secure server of the payment system.
Payments security is ensured by encrypting your personal data during its transfer from the client to the bank for the processing. We use 128 bit Secure Sockets Layer (SSL) software to encrypt the information you provide.
What are the payment methods available?
| Credit card | Visa, Visa Electron, MasterCard, Discover, Debit Cards |
| E-check | A e-Check is an electronic
transfer of funds in which the money is taken from a bank account,
generally a checking account. The account's routing number and account
number are used to draw funds from the account. e-Checks can clear much
faster than written checks. |
| Bank wire transfer | A wire transfer is a method of transferring of funds from one bank entity to another. Wire transfers can be done by a simple bank account transfer, or by a transfer of cash at a cash office. |
Is there a money back guarantee?
Yes, we offer a full money back guarantee if you are not satisfied. Information about our refund policy.
Shipping FAQ
Where are the pills you provide shipped from?
The pills we provide are made by Indian manufacturers. To be sure that our full product list is available, the orders are sent out directly by the manufacturer. Generally it takes about 2 weeks for an order to be delivered to any location but in extraordinary cases it may take up to 3 weeks.
What shipping methods are available?
2 shipping methods are available:
- Trackable Courier Service
- International Unregistered Mail
What countries do you ship orders to? What are the shipping costs? How long does the delivery take?
Please see the table below for answers:
| Questions | Trackable Courier Service | International Unregistered Mail |
| How long does the delivery take? | 5-9 working days |
14-21 week days |
| What are the shipping costs? | 50$ per package |
10$ |
| What countries do you ship orders to? | This option is not available for:
|
The orders are shipped worldwide |
How do you ship orders? Will I have to sign for the package?
If the package sent by the standard unregistered mail the order will come in a plain envelope without any reference to content. The envelope will be left in your mail box. There is no need to sign for it. If sent by a courier, the recipient needs to sign for the package. All orders are shipped in discreet packaging. There is no reference on the outside of the package to what is contained inside. Your privacy is our maximum concern.
Will my order be delivered in one package or you will divide it in case the order is large?
Whenever an order includes 90 pills (or more) or if there are different types of medications in one order we'll have to send the pills individually. Thus the delivery will take longer than 3 weeks because the packages are sent with the interval of of about 7 days one by one. This is done to assure the delivery.
What if the order is not received during the stated time?
Your satisfaction with the products and the services we provide is our prime aim. In case the order isn't received within the delivery time stated, we guarantee a replacement, free of charge, or a full money back.
